Frequently Asked Questions (Public Sector)

Q. What is RMG - Public Sector?

RMG -Public Sector provides a broad range of housing management and consultancy services to Councils and Housing Associations in the UK.

Q. Who are our clients?

• City of Westminster
• CityWest Homes
• London Borough of Lewisham
• Rosebery Housing Association
• London Borough of Southwark
• London Borough of Ealing
• Wandle Housing Association
• Central Bedfordshire Council
• London Borough of Lambeth
• London Borough of Haringey

Q. Where are our offices?

We work out of various offices provided by the Council or Housing Association that we are working for. For example, we provide Estate Management services for CityWest Homes from 6 estate offices based in the north of Westminster.

Q. What services does RMG – Public Sector provide?

• Estate Services (cleaning and grounds maintenance)

• Housing Management (rent collection, tenancy management, dealing with anti-social behaviour)

• Housing Options, Homelessness & Housing Advice services

• Consultancy on procurement; contract specification; preparing for inspection; improving customer service; housing options services; and a whole lot more.

Q. What accreditation does RMG – Public Sector have?

• Quality Mark – The Legal Commission
• Customer Service Excellence – The Cabinet Office
• CHAS – The certificate of Health & Safety
• ISO 9001:2008 – The Quality Standard
• IIP – Investors in People