Promoting Resident Consultation & Influence

RMG can help you consult and engage with your residents and stakeholders. We will ensure genuine & meaningful participation.

We have a long track record of experience and can help you with:

• Working with tenants to draft the annual report and local offers, a regulatory requirement of the Tenant Services Authority (TSA).
• Providing a range of methods of resident consultation to improve service delivery. This can include surveys, holding estate surgeries and meetings, focus groups, conducting telephone surveys, organising competitions and fun days, monitoring complaints and compliments, holding neighbourhood surgeries
• Working with Tenant Management Organisations. From newly established groups who need guidance and support to get started, to long established groups who need to train and find new members
• Holding Leaseholder Forums to deal with issues of service charges and capital improvement works
• Establishing Resident Associations, or neighbourhood based groups - who are interested in specific issues, for example such as regeneration proposals or issues of crime and nuisance
• Public conferences and public meetings
• Chairing Steering Groups and multi-agency partnerships to implement change over the course of several years

Back to our list of Public Sector Services